Updating phone

Previously the only supported devices that used the Office Communicator Phone Edition client were the Microsoft reference-design “Tanjay” family of devices: the Polycom CX700 and LG-Nortel IP8540.Both phones were identical and used the exact same software so a single installation package was distributed and updated on a regular basis.Secondly there is a brand new Lync Phone Edition client which only runs on the new Aries family devices: the Polycom CX500, CX600, CX3000 and Aastra 6721ip, 6725ip.Although the client features are identical between the Aries devices the firmware is unique between the different manufacturer’s devices in order to support differing hardware components and physical features.The process is even simpler to support, except for the case that a pre-release beta device is in question. The reboot simply triggers the phone to look for an update without waiting as long.

Just last week CU1 was released and CU2 is slated for release in Q2 2011.

The device is again asking for a download package, but since it is now on the latest approved no URL response is given by the Lync Server.

After some time has passed and sufficient testing has been completed in the environment then each of the supported device updates should be approved so any device can be updated automatically.

When working with Tanjay devices the Lync Server Client Version Policy by default blocks clients running version 1.0.196 or older.

These are very old beta versions that I have not even had my hands on in a long time and unfortunately cannot test upgrading them directly against Lync Server.

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